Accenture Case Study Interview At Kaiser
Expect the unexpected. The focus of an interview may vary and you’ll need to be prepared to participate in whatever discussion the interviewer has in mind. For most interviews, the interview is a two-part process; during the first part, you chat about your general qualifications, and during the second, you focus on the case study. However, during my first interview, the interviewer opened with, “OK, I think I got to know you well enough, so let’s just dive into the case,” and the entire interview was devoted to the case itself. I had expected some time to continue to build upon the rapport I established in previous conversations, but did not have that chance. During another series of interviews, my second interview was completely focused on my previous role, and how I handled certain scenarios. Bottom line, be flexible, and ready discuss the work you do and how you do it.
Don’t be afraid to ask questions. The interviewer is your biggest asset in the room. He or she has all of the information you need to “solve” the case study successfully. There is no reason not to ask your interviewer to define an acronym, or repeat or confirm details. If the interviewer asks “How do we achieve success?” you need to ask “What does ‘success’ mean to you? Is it turning a profit? Raising the company’s profile?” When you get staffed on a project, you need to be able to ask questions to figure out what the problems might be, and that applies here, too.
Start where you have the most information. Inventory the information you have then dig into the area of the problem where you think can have the most impact.
Follow the interviewer’s cues. If the interviewer says something, it probably means something; don’t dismiss seemingly extraneous details out of hand. This is an example I use when prepping candidates: “The case is about a retailer who wants to increase the value of a company it purchased, and I say the owner loved the brand when growing up. The purpose of that detail is to indicate that turning around and selling the asset is not an option for making it profitable because the owner is attached to it.”
Don’t get frazzled. Take time to talk through a problem and, if you can’t make sense of it, tell the interviewer that you want to put it on hold and return to it. Doing so will buy you time to process what you’ve been missing. Don’t let your stress agitate your interviewer, and don’t let yourself get bogged down--you don’t want to appear directionless. If you get stuck, get creative. Once, when an interviewer began to overwhelm me with jargon, I asked him, “How do you explain to your daughters what you do?” and his answer helped me understand so that I was able to move on with the case.
Case study interviews (or “casing”) should be fun. Think of the interview as an opportunity to learn and challenge yourself.
Call on your own life experience. Your experience has helped you progress in your career and education; keep using that experience to help you succeed in your case interview. For example, in a business case study, you could bring your own experience as a traveler to a case about a different hypothetical airline. Your individuality is important. At Accenture, we value the unique insights each one of us brings to bear; your individuality can serve you well when you’re interviewing.
Show your process. Stand up and use a white board if that helps you get your ideas across... Don’t be self-conscious--what matters is demonstrating that you can solve problems.
Remember, the interviewer wants you to succeed. People want you to do well because they want to hire you—they want to fill the role, so the goal of the interviewer is to set you up for success. Work with them, don’t be afraid of them.
I applied through other source. The process took 3 weeks. I interviewed at Accenture (Washington, DC) in October 2016.
I went through an expedited application process by attending a conference Accenture was recruiting at. First round interview took place at the conference in an interview booth and was a generic screening interview. I was asked behavioral interview questions such as: when was a time you had to complete a project with little or no direction, do you prefer to work individually or in a team, why Accenture, why consulting, etc.
A little over a week later I heard from a recruiter that I had moved onto the second and final round interview. Accenture flew me to Washington D.C. for the interview. I met with two managers, the first was my case interview and the second was another behavioral. Case interview really depends on your interviewer in my opinion, so I left that interview not sure if he was satisfied with my responses. The behavioral interview after that went well, my interviewer asked pretty general behavioral questions again such as: how do you teach something you know well to others that don't, when was a time you faced conflict when working on a project and how did you resolve it? when was a time you have to complete a project with little or no direction? What does Accenture do? Why do you want to work in consulting?
Found out a week later I did not get the position, but was not given feedback as to why not just told I was not a fit.
- What does Accenture do? Why do you want to work in consulting? Do you prefer to work individually or with a team? Tell me about a time you had to complete a large project with little to no direction. How do you teach others something you know well? What was a time you were faced with a conflict and how did you handle it? Tell me about a time you failed, what happened. Answer Question